Microsoft has withdrawn Windows 10 October update after users complained that it was deleting their files.

Microsoft is rolling out its second annual Windows 10 update, known as the October 2018 Update (or Redstone 5), and some users report having trouble with it. The most egregious so far are reports of the October update deleting files.

Over the last couple of days, some users, who went ahead and installed manually the Windows 10 October update before the automatic by Microsoft rollout to Windows 10 Computers, have complained that it deleted personal files in their documents folders. Microsoft hadn’t started pushing the update automatically via Windows Update yet, and it looks like that it may be delayed since, as noticed by Techdows, it has removed the update from its download site.

Microsoft reported this on its website:We have paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigate isolated reports of users missing some files after updating”.

Currently, the newest version available to download is the old October update, and there’s the following message on its support page.

“I have just updated my windows using the October update (10, version 1809) it deleted all my files of 23 years in the amount of 220gb. This is unbelievable, I have been using Microsoft products since 1995 and nothing like that ever happened to me,” a user wrote on Microsoft’s support forum.

His is not an isolated incident. Other users chimed in with similar complaints, both in the forum thread and on social media, as spotted by MSPowerUser. There’s also a growing Reddit thread on the topic.

The exact cause is not known. However, it appears to be an issue that also plagued preview builds in the Windows Insider program. If so, this is another bug that managed to slip through to the final release.some reports suggest that it could be Task Manager bug that causes it to miscalculate CPU usage.

As always, it’s recommended that you back up your files before attempting a major update. At the very least, be sure to save any mission-critical documents to a non-connected drive, like a USB flash drive or external HDD.

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